Health and safety first!
Your well-being is our priority, so as we prepare to resume our activities we adopt new measures based on the recommendations of the medical community, the DGS and Turismo de Portugal
A certificate called Clean and Safe was later issued to us by the Portuguese Tourism Office in partnership with health authorities stating that Discover Tours is a business that promotes:
- Physical / Social Distance;
- Reduced Contact.
It may be a bit different from the last time you joined us, but we can find new ways to create unique memories to treasure together.
Reopening our activities
Upon restarting our Catamaran Cruises, Kayak and Grotto Tours, we have taken some enhanced measures:
- Cleanliness and Sanitization:
In addition to our usual standards, we have increased cleaning and disinfestation routines. We identified where they should take place, cleaning products and processes to use.
- Physical / Social Distance:
To allow compliance with guidelines from health and safety authorities, we have reduced the capacity of our boats. This provides more social distance for everyone; revamped our security; welcome briefings posting, creating informative signs that are clear and easy to follow.
- Prevention and Support (Health Protection):
We will keep following the government and the medical community recommendations regarding the prevention, screening measures, and personal protective equipment, mainly face covering. Measures like handwashing stations and the offer of hand sanitizers are already in place.
- Staff Training:
We have further enhanced our strong culture of health and safety amongst our staff.
Before you Book
Key things you should know while you plan your activity with us:
- We recommend presenting a valid electronic ticket at check-in; thus, a physical printed ticket is not required.
- We encourage no cash payments. Please use our online booking form or our automatic POS machines provided.
- Some of our activities are temporarily unavailable due to our policy of physical distance and reduced contact.
We will update this page and forward you more information as the season unfolds.
Together we can create great memories. Let’s all help each other staying healthy and safe.
Covid 19 Warning
Please follow all staff and posted instructions while attending our activities to keep everyone safe. The safety measures adopted are meant to create a cleaner and healthier experience for everyone.
There is an inherent risk of exposure to Covid 19 in all public places where people are present. Covid-19 is a highly contagious disease that can lead to severe illness. According to the ECDC, elderly people and those who have serious underlying medical conditions are particularly vulnerable.
By attending Discover Tours activities, you voluntarily assume the risks associated with the exposure to Covid 19.
Some useful links:
ECDC – https://www.ecdc.europa.eu/en/covid-19/questions-answers
OMS – https://www.who.int/emergencies/diseases/novel-coronavirus-2019/question-and-answers-hub/q-a-detail/q-a-coronaviruses
JOHNS HOPKINS – https://coronavirus.jhu.edu/covid-19-basics/faq
TOURISM OFFICE – https://www.visitportugal.com/en